Saltwater Picnic Co Warranty Terms
At Saltwater Picnic Co Pty Ltd (ACN 658 188 848) (‘Saltwater Picnic Co’), we believe in our products. So much so that we are providing the first warranty of picnic rugs we’ve been able to find in Australia.
If you buy from our site and use your Saltwater Picnic Co rug in accordance with the care instructions, we’ll back our product with a replacement warranty for twelve (12) months from your date of purchase.
- Please contact us first at email@example.com letting us know what’s happened (include pictures if possible).
- If we believe that our rug hasn’t stood up to our high standards and you’ve cared for it in accordance with our care instructions:
- We’ll send you a replacement rug of your choice (so you don’t have to wait too long until your next picnic); and
- You’ll just need to return your original picnic rug to us using the return shipping label we’ll send you.
Terms and Conditions
- The Australian Consumer Law provides guarantees to consumers when they purchase goods and these guarantees cannot be excluded, restricted or modified. These consumer guarantees are different to, and separate from, this warranty, which is given voluntarily by Saltwater Picnic Co. This warranty applies in addition to other rights and remedies you may have under the Australian Consumer Law or any other law.
- Except as required by law (including the Australian Consumer Law), this warranty will only apply in respect of our products:
(a) where they have been maintained or used in accordance with Saltwater Picnic Co’s instructions or any other specifications provided; and
(b) where damage or defects has not been caused by deliberate or negligent misuse.
- Saltwater Picnic Co’s determination of the process detailed above and our warranty is absolute and final.
- Except as required by law (including the Australian Consumer Law), Our liability under this warranty will not exceed the purchase price of your Saltwater Picnic Co rug or the replacement of the goods with the same or a similar product.
At Saltwater Picnic Co we believe in giving everything a new life and purpose. All returned goods will be donated to a charity that reuses our Saltwater Picnic Co products and gives them a new life. To start this repurposing, we’ll provide the preloved Saltwater Picnic Co rugs to a charity that supports rescue dogs. To find out more information about repurposing, please contact us.
When you purchase from us, above all else, we value you, our customer, and want to make your experience with our website the best online shopping experience possible. If something goes wrong with your Saltwater Picnic Co rug, please contact us and we will do whatever we can to help. At Saltwater Picnic Co, we value you, your enjoyment of our rugs, and your feedback.